Effective Date: August 10, 2026

LUCID LINKS (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, placing an order, or communicating with us.

This Privacy Policy explains what information we may collect, how we use it, and when it may be shared.

1. Information We Collect

When you visit our website or place an order, we may collect information such as:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number, if provided

  • Order and purchase information

  • Product selections and customization details

  • Information you provide when contacting us

  • Website usage and technical information, such as IP address, browser type, device information, pages visited, and information collected through cookies or similar technologies

We only collect information reasonably necessary to operate our business, fulfill orders, provide customer service, and maintain our website.

2. Payment Information

Payments made through shoplucidlinks.com are processed through Squarespace Commerce and applicable third-party payment processors.

LUCID LINKS does not intentionally store or have access to your complete credit or debit card number. Payment information is handled by the applicable payment processor according to its own privacy and security practices.

3. How We Use Your Information

We may use information we collect to:

  • Process and fulfill your orders

  • Ship your purchases

  • Communicate with you about your order

  • Respond to customer service questions

  • Process approved exchanges or resolve order issues

  • Create and fulfill customized products

  • Maintain business, accounting, tax, and transaction records

  • Improve our website, products, and customer experience

  • Protect our website and business from fraud, misuse, or unauthorized activity

  • Comply with applicable laws and legal obligations

We do not sell your personal information.

4. Squarespace

Our website, shoplucidlinks.com, is hosted and operated using Squarespace.

Squarespace may collect certain information from website visitors and customers that is necessary to operate the website, including information relating to website visits, shopping carts, checkout, security, analytics, and other website functions.

Squarespace may also use necessary cookies and, depending on our website settings, analytics and performance cookies.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website and shopping cart functioning

  • Support checkout and other website features

  • Remember preferences

  • Understand website traffic and usage

  • Improve website performance and security

Some cookies may be necessary for the website to function, while others may be used for analytics or performance purposes.

6. How We Share Information

We may share personal information when reasonably necessary to operate LUCID LINKS, including with:

  • Squarespace and website service providers

  • Payment processors

  • Shipping and delivery providers

  • Business service providers

  • Analytics or website service providers

  • Professional advisers when reasonably necessary

  • Government agencies, courts, or law enforcement when required by law

We do not sell customer personal information.

7. Customer Communications

If you contact LUCID LINKS, we may retain your message and contact information so that we can respond to your inquiry, provide customer service, fulfill your order, and maintain appropriate business records.

If you voluntarily subscribe to promotional emails or other marketing communications, you may unsubscribe at any time by following the unsubscribe instructions provided in the communication.

8. Data Security

We take reasonable measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of information transmitted through the internet.

9. Data Retention

We retain personal information for as long as reasonably necessary for legitimate business purposes, including fulfilling orders, providing customer service, maintaining financial and tax records, resolving disputes, preventing fraud, and complying with legal obligations.

When information is no longer reasonably necessary, we may delete or securely dispose of it.

10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including rights to request access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact LUCID LINKS at:

shoplucidlinks@gmail.com

We may need to verify your identity before completing certain requests.

11. Washington Residents

LUCID LINKS is located in Washington State and strives to comply with applicable Washington privacy requirements.

If you are a Washington resident and have a privacy question or request regarding information maintained by LUCID LINKS, please contact us at shoplucidlinks@gmail.com.

12. Children's Privacy

Our website and products are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us so that we can take appropriate steps.

13. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment providers, or other services.

LUCID LINKS is not responsible for the privacy practices or content of third-party websites or services. We encourage you to review the privacy policies of those third parties before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, website, technology, or applicable legal requirements.

When changes are made, the updated policy will be posted on shoplucidlinks.com with a revised effective date.

15. Contact LUCID LINKS

LUCID LINKS
Email: shoplucidlinks@gmail.com
Website: shoplucidlinks.com
Location: Washington, USA